This Privacy Policy of heyPA spells out the obligations of the Users (Affiliates and Advertisers as described in the Terms and Conditions) and the Website/Software owners. This Privacy Policy is in continuation of the Terms and Service for heyPA therefore both documents should be read together.

heyPA shall not (a) be subject to any obligations of confidentiality regarding any User Generated Content except as specified in heyPA Privacy Policy, as set forth in any additional terms and conditions relating to specific services, or as otherwise specifically agreed to by us or required by law; (b) be obligated to pay you or any third party any compensation for any User Generated Content; or (c) be required to respond to any of your submissions of User Generated Content.


This Privacy Policy is also in compliance with The Privacy Act 1988 (Privacy Act), including thirteen Australian Privacy Principles (APPs).

Information That We Collect

Information shared on the Website/Software by user while creating an user account:

Depending on how User use the Website/Software, we may ask User to share personally identifiable information ("Personal Information") with us. Whether you choose to share your Personal Information is completely up to you, but you must keep in mind that you may not be able to access some of the areas of the Website/Software as effectively and fully use the services we offer on the Website/Software without sharing adequate Personal Information. We collect your personal information when you register to use the Service, provide information when using the Website/Software or Service, updates your account information, adds additional services, submits information to verify your identity, contacts us with questions or feedback, or otherwise communicates with us. This personal information may include your name, address, email address, phone number, bank account information Personal information will be used for only those purposes to which the individual has consented with the following exceptions. Below are some of the situations wherein Users Personal Information is collected:  

  1. Account Information. Users may register on Website/Software and share your standard contact information. In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as information shared by you while submitting and enquiry, your name, address, website, email address verification and telephone number, birth date, city; other kind of identifying information.
  2. We may collect User email address to send them account confirmations, notifications for alerts, and to provide services to Users in connection with the Website/Software. Subject to Users consent, we may also send to Users promotional emails, such as monthly newsletters regarding the properties and new service offerings;
  • We also collect Users Personal Information for administrative purposes, such as addressing account and troubleshooting Website/Software issues, investigating abuse on the Website/Software, responding to User enquiries and enforcing and applying our Terms and Conditions of Service.

How We Use Your Information


We use information that we collect about you or that you provide us:

  • To present our Website/Software and its contents to you.
  • To provide, develop and improve heyPA and its services, including to make assessments and recommendations about service.
  • We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions.
  • To provide you with information, services that you request from us.
  • to provide a more customized experience on the Site, Service and/or our partners’ or affiliates’ websites.
  • to understand the needs of our users better.
  • to validate user information provided to us for fraud and risk detection purposes; to determine eligibility for the Service.
  • to prevent, identify and address fraudulent or other illegal activity and security issues
  • To notify about changes of our Website/Software or any services we offer or provide through it.
  • To allow you to participate in interactive features on our Website/Software.
  • to operate our business, which includes, without limitation, using your information (i) to process payments, (ii) to manage and enforce contracts with you or with third parties, (iii) to manage our corporate governance, compliance and auditing practices, and (iv) for recruitment purposes, if you submit an application for employment with heyPA via the Website/Software.
  • to (i) comply with laws, rules and regulations, including any disclosure or reporting obligations, (ii) resolve disputes with users or third parties, (iii) respond to claims and legal process (including but not limited to subpoenas and court orders) as we deem necessary or appropriate, (iv) protect our property rights or those of third parties, (v) protect the safety of the public or any person, and (vi) prevent or stop any activity which we may consider to be (or to pose a risk of being) illegal, unethical or legally actionable
  • For any other purpose with your consent.

heyPA uses IP addresses for systems administration purposes. IP addresses are not used to track a User’s session. This information only helps us determine how often different areas of our Website/Software are visited and the city in which the User is located. We do not link IP address to any information that is personally identifiable.

However, we may also release Personal Information or other information we collect, if we believe that such action is necessary to: (I) comply with legal requirements and processes; (II) identify, contact or bring legal action against persons or entities who are or we believe have caused or might cause injury to us or a third party; (III) defend or respond to claims brought or threatened against us, our employees, service providers, users of our Services or others;  (IV) vendors, service providers, and technicians who help with some of our processing and storage, including helping to answer your questions or (V) otherwise to protect, assert rights, interests of heyPA and of our employees, service providers, Users of the Services or others. Any such release decisions may be made by us in our sole discretion.

While we try to be selective in working with third parties, we are not responsible for their use of your personal information.

In addition, since member information on our Website/Software is a business asset, in case we are reorganized or sold to or merged with another company, we may sell, assign, or transfer your personal information to a purchaser of all or substantially all of our business assets, or to an affiliate, as applicable.


We collect information via cookies and other similar technologies (such as web beacons). Cookies are small text files that are automatically placed on your computer or mobile device when you visit almost any Website. They are stored by your Internet browser. Cookies contain basic information about your Internet use. Your browser sends these cookies back to the Website every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your Website experience.

heyPA uses cookies for the following general purposes:

  • To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our Website. For example, if you register on our Website, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We may also record your password in a cookie, if you checked the box entitled "Keep me signed in on this computer unless I sign out." Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.
  • To help us customize the content, experience, and advertisements provided to you on our Website and on other Website across the Internet. For example, when you access a web page, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests. To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable non-essential types of cookies.

Our Website may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party Website, and to improve Website performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our Website. This helps us measure the effectiveness of our content and other offerings. If the Cookies are sent from third parties e.g. social networking Website, heyPA shall not be liable.

Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this Website, as declining cookies, certain functionalities of our Website may not be available to you


Opting Out or Unsubscribe.


We collect your name and e-mail address for the purpose of distributing our daily, weekly or monthly newsletter service. The e-mail address provided will be used for delivery of information you have requested from this Website/Software.

The information we collect is used expressly to provide the services requested. It is not shared with other organizations for commercial purposes. We will never sell or rent your email address for any reason.

To unsubscribe from our emails or other communication from us, you may follow the "unsubscribe" link at the bottom of the email or sign onto your account and change settings.



Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot guarantee or warrant the security of any information you disclose or transmit to our Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website/Software, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

International Users

heyPA is based in Australia, and, regardless of where you use our Services or otherwise provide information to us, the information may be transferred to and maintained on servers located in Australia or other countries. Note that the laws, regulations and standards of the country in which this information is stored may be different from your own country. By using our Services, you consent to this collection, transfer, storage, and processing of information to and in Australia and other countries.

Social Networks

We offer you the option of linking your social networking (such as Google+ and Facebook) and email accounts (such as Gmail) with your heyPA Account. 

By creating an account or using our Services and linking to your social networks or your email services, you authorize us to collect, store, and use certain information from those platforms in accordance with this Privacy Policy. We collect only the information that you request those platforms to share with us. You may also choose to grant us additional permissions (or remove permissions) at any time. We do not post on these networks on your behalf.

These third parties will provide information to us subject to their privacy policies and terms of use. We encourage you to read those policies. We are not responsible for the information practices or terms of other platforms. You can prevent collection of Personal Information from social networks and email platforms by not linking those accounts with our Services.

Third-Party Website

In order to provide you the best service heyPA gets connected to various third party devices and services. The Website/Software may link to, or be linked to, other Website/Software/Apps not maintained by us. heyPA is not responsible for the privacy policies or practices of any third parties or third-party Website/Software/Apps, including any linked or linking Website/Software/Apps. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them. We encourage you to review the privacy policies of such Website/Software/Apps before disclosing your personal information to them. If you link to Third Party Website/Software/Apps, you may be subject to those Third Party Website/Software/Apps terms and conditions and other policies. heyPA makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third Party Website/Software/Apps, and your linking to any other Website/Software/Apps is completely at your own risk and heyPA disclaims all liability thereto. 


Child protection


Our Services are not intended for or directed to children. Users under 15 are not eligible to use our Services. By using the Services, you represent that you are at least 15 years old and understand that you must be at least 15 years old in order to create an account and purchase the Services advertised through our Website/Software. We do not knowingly collect or maintain Personal Information from children under the age of 15. If we learn that we have inadvertently gathered Personal Information from children younger than the age of 15, we will take reasonable measures to delete or destroy such information from our records.